Why are my Yahoo, Ymail, AOL emails not getting delivered from my 3rd party email?

[pmk0]

I am using a 3rd party email (via GoDaddy and MS Outlook) to send emails from my Shopify site. The email is authenticated (I confirmed via Shopify Admin … see below) and DMARC is valid (checked via the recommended DMARC checker website … see below). No issue with gmail accounts. I have undeliverable emails from Yahoo, Ymail, AOL and RocketMail since implementing the DMARC record on 1/15/2024.

Screen shot from my DNS (from GoDaddy).

I chatted with a Shopify Help person and they said that my SPF and DKIM are working properly since my custom email sending address is authenticated.

Anyone else with this issue and/or have solved it?

[pmk0]

Ryan132 … Thanks for the information. I went to GoDaddy and they were able to resolve. The SPF and DKIM records that Shopify added were not configured properly. Unfortunately, I did not grap a screenshot of the before settings so I can share will others. Since GoDaddy fixed the settings, I have had no issues with emails bouncing back.

I did try Shopify support first, but they only confirmed that my DMARC record was correct and that my site met their authentication standards for sending emails.

Thanks.