Why are no items showing in my product collections?

Hi, @Grandskau . I’m happy to look into this with you! I just have a few questions to make sure I’m giving you accurate advice going forward.

Based on what you described it sounds like you’ve set up your collections and connected them to your online store, but when you go to your collection page on your online store, no products appear. Typically when this happens it’s caused by the way products are set up in the Shopify admin. To fix this I recommend going through the following steps to make sure everything is set up to be displayed on your online store:

  • Check that the collection is available to the Online Store sales channel. If it is, try disabling and enabling the setting again. You can find more information on managing the availability of collections here.
  • Check that each product in the collection is available to the Online Store sales channel and that each product in the collection has an active status. You can find more information on managing the availability of products here.
  • Check that the Product grid section isn’t hidden on your collection pages in the theme editor. To open your theme editor go to Online store > Themes > Customize. From there, select the Default collection template at the top of the page and you should see the Product grid section there.
  • Check that your products are published to a market in your Market settings by clicking Manage next to each market and making sure the missing products are available there. This guide has more information to help with this.

Let me know if you have any questions, or if you’re still having trouble after trying that out!

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