I have the Prestige theme and have just figured out the color swatches - but for some reason only one color shows up despite every variant having an attributed color image. How do I fix this so the other image/color swatches show up? [Screen Shot 2021-04-20 at 1.35.54 PM.png] [Screen Shot 2021-0…

@kbraly sorry for this issue make sure your color name as per the swatch name for example your swatch color is black to upload assets for black.png if red swatch so uploads red.png same as all swatch image upload to assets folder then check

Thank you for the prompt reply! Yes I can confirm color names match. Do you think spacing (Caribbean Blue, Heather Grey) is the issue? [Screen Shot 2021-04-20 at 2.24.28 PM.png] [Screen Shot 2021-04-20 at 2.24.33 PM.png]

@kbraly standard color automatic set but different color is required proper name and png formate

Have to be png or can be jpg? Black is jpg and is working rename files to Caribbean-blue (using dash) to delineate the spacing ?

No I’m sorry I’ve tried that and it still doesn’t work. Any other ideas?

Oops I got it! I didn’t upload the files to the assets- yay! Thank you!

@kbraly it’s my pleasure to help us

Same issue.. but what do you guys mean the “assets” folder? I can’t find that anywhere? What if I am making up a color, like Midnight sand" or something? i CAN see the Assets folder in the “edit code” but then what is the code to add so the color swatches match up and are not empty/blank??

Hi corteric7 ! So I’ve had my own similar issues regarding this the last few days and just figured everything out. First off I want to ask are you using Printify at all? I ask because you can’t change the name of the colors from Printify or it will desync your item. Regardless, this is what you do: …

Hi there! I have same problem, but I’m sorry I’ve tried everything here and it still doesn’t work. Can you please help me?

Why are only some color swatches visible in my Prestige theme?

Store Design

kbraly April 20, 2021, 7:32pm 5

Have to be png or can be jpg? Black is jpg and is working
rename files to Caribbean-blue (using dash) to delineate the spacing ?

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Why are only some color swatches visible in my Prestige theme?

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