Product images are disappearing on a store’s collection (category) pages. An example URL was provided to demonstrate the issue: https://euroformance.com/collections/suspension.
The site uses the Expanse theme from Archetype Themes with some third‑party adjustments. No other technical details or recent changes were provided.
The problem appears to be Safari-specific on both desktop and mobile. Pages function as expected in Chrome and Firefox, suggesting a browser-dependent behavior.
The poster is seeking ideas or solutions from the community. No fixes or workarounds have been shared yet.
Key context: “Collections pages” refer to Shopify’s grouped product listings. The linked page is central to understanding and reproducing the issue.
Status: Unresolved and open; the root cause has not been identified, and no action items or resolutions have been confirmed.
Hi there. I recently had an issue where product images disappeared from my collections pages. Anyone have any ideas or potential solutions? Any help would be greatly appreciated. Here is an example page from my site where the issue is presenting itself. https://euroformance.com/collections/suspension
Thanks!
I’m using Expanse from Archetype Themes, with a couple adjustments made by a third party.
Also, I just discovered this issue seems to be Safari-specific (desktop and mobile). Everything seems to function perfectly in Chrome or Firefox.