Hello,
I have selected multiple images to show for a product with variants.. I’m not sure why some images are showing and some arent.
Please help??
Thank you!
Topic summary
A user is experiencing an issue where only some product images are displaying on their Shopify store, despite uploading multiple images for product variants.
Possible causes identified:
- Recently added images may need time to sync to the online store
- Some images might be associated with specific variants and only appear when those variants are selected
Recommended next steps:
- Wait briefly to see if images populate automatically
- If the issue persists, contact Shopify Support directly through the Help Center for account-specific troubleshooting
- Live chat support is available for more detailed assistance
The discussion remains open as the user has not confirmed whether the suggested solutions resolved the problem.
Hey, @NouraN .
Thanks for reaching out and posting this question.
There could be a couple of reasons that some of the images aren’t appearing in the Online store yet. For example, if some of the images were just added, then it could take a moment for the system to push the contents to the online store. Another possibility is that some of the images are associated with specific variants. That being said, if the problem continues to persist, then it looks like we’ll need to take a closer look at your account. While we’re unable to provide account-specific support via the Shopify Community, we’d be happy to continue assisting you through live chats. Simply visit the Shopify Help Center and login to your account to create a support request.
If you have any other questions on this topic, then don’t hesitate to let us know.