Why are random $99 purchases appearing in my Facebook ads manager?

Start a Business
1

Have you guys been in a situation where there are random $99 purchases being shown inside the Facebook ads manager? I mean product price is $59.95 and for 2 days, the Facebook ads manager is only showing me random $99 purchases. I seriously don’t understand what kind of error is this? And of course, these random $99 purchases aren’t being tracked by Shopify at all. How can there be a $99 purchase when I don’t even have a product priced at this rate! :confused:

Please let me know if you have the solution!

IMG-20220112-WA0000-1.jpg
IMG-20220112-WA0000-1.jpg348×442 14.4 KB

2

We are having the same issue. The purchase conversion that has the $99 value is also occurring on non Shopify checkout pages and we are using the integration. Facebook and Shopify support are both blaming the other.

3

It’s a bug from Facebook. Someone told me to remove Brazil from target country list to get rid of this error and it worked!