Please help me figure this out. I shared the URL of my website with friends located in other countries (I’m set up in Australia) and they say they receive a pop-up message saying my store ships to their country.
I’ve set up a general shipping profile as shown in the images below. So why do people in other countries like India and the UAE see a pop-up saying we ship to those locations?
Depending on where the pop-up is originating from, there may be different ways to disable it.
Do you use any apps that convert currencies? Some of them could include a pop-up like this to remind clients and draw their attention to your currency picker. In that case, do you know what the app’s name is? When you click on the relevant app and visit its Settings, you’ll probably discover the option to turn off the pop-up in the Apps area. If it’s a third-party app that wasn’t created by us, you might need to get in touch with the app’s developers for help deleting it.
It could also be a part of your Theme, in which case the option to disable it would likely be from within the Online Store> Themes > Edit code section (theme editor) > search for style.css file and paste this CSS at the end of the page.
I think you can reach out to the app support to see if the pop-up is created by it or not. Or you can just simply try the second way I suggested in the first reply. Please do and let me know if it works.
Go to the admin panel. Click on Settings, then Markets and then you can
change/manage your preferences for your primary market and other
international locations/markets.
