Did you get this fixed? I solved mine by going into navigations, main menu, and under dresses I cleared the tags in filter collection with tags and the dresses with those tags removed showed up with the rest of the dresses’ in the dress collection. I leave the tags there empty for now. If you use them they must be exact with every item in the collection. Best! Posh111
Topic summary
Some Spocket-pushed products (a dropshipping app) were visible on individual product pages (“you may also like”) but missing from the intended category; only 3 of 8 appeared despite inventory, active status, and matching tags/categories.
A request was made for the store URL and screenshots to diagnose, but the original poster later shared the fix:
- In Online Store > Navigation > Main menu, under the relevant category (e.g., Dresses), clear the “filter collection with tags” field.
- After clearing, the previously missing products reappeared in the collection.
Key takeaway:
- Tag-based menu filters will exclude products unless tag values match exactly across items. If using tag filters, ensure precise consistency; otherwise, leave the filter empty.
Outcome: The issue was resolved by adjusting the navigation’s tag filter. Another participant reported the same problem and sought the resolution; the above steps were provided. The discussion appears resolved with a clear action item.