Why are some product options missing in English translation on my site?

Store Design

Topic summary

A user encountered an issue where product variants with reading strength disappeared when switching their Shopify store from German to English, while variants without reading strength remained visible.

Root Cause Identified:

  • The problem stemmed from HTML entity encoding in the variant option field names
  • Specifically, the “&” symbol was being translated/converted to “&” in the English version
  • The semicolon from this HTML entity code disrupted the variant display

Solution:

  • Check the translation of variant titles for HTML entities or special characters
  • Remove or correct any semicolons or encoded symbols (like “&”) in the option field translations
  • The issue was resolved after cleaning up these translation artifacts

This appears to be a translation encoding issue rather than an actual product availability problem.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

Hello Shopify Community,

I have a weird translation error. My site’s origin language is German and with that everything is fine. But when I switch it to English, some options of my Products get unavailable. To be more accurate, glasses without reading strength are always available, and the ones with are just not on the English site. I have never seen that the language you have chosen can influence the availability of your products. The name of the store is https://www.hypreader.shop/, and it would be nice if a Shopify admin could have a look at the internal product and help me out with this problem. Because I honestly can’t even think what could trigger such a problem.

2

hey have you find a solution to this ? thanks

3

Hey,

I was searching for 2 hours. The solution was that in the name of the Options field the translation of the & sign became a & . And the semicolon in the headline messed it up. Hope this helps. (Basically search for the translation of the variant title and check if there is simicolons or strange signs in the translations)