Hi, I have a problem when I add products to facebook there are 3 products didn’t add ? how can I fix that
and this show when I click review
Hi, @rehamessawy !
Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.
I understand how important it is to get your Facebook catalog set up for your business. It looks like the three products that were not approved are missing the Google Product Categories. For instance, when your products first sync with Facebook, these categories are typically auto-filled but some products may be missed. You can add these using the bulk product editor. To access the bulk editor in the Facebook channel, click View all products in the Product status section of the Overview page. Edit the Google Product Category field for your products, then click Save. The next time Shopify syncs your catalog data to Facebook, these values will also be synced.
I’d love to know more about your marketing initiatives! How are you currently advertising your products and brand besides Facebook?
Feel free to reply back to this thread with any questions or updates and we can continue our conversation further!