Hi, my name is Daiane, and I need help for a problem with my theme (Dropmeta).
He is with a purple lines in logo and collection arts
Link of the shop: shoppingoficinas.store
Users of the Dropmeta Shopify theme are experiencing purple lines appearing on their logos and collection images. The issue appears inconsistently across different mobile devices (Samsung, Xiaomi, Huawei, iPhone).
Key Finding:
One user identified the root cause as logo aspect ratio. When the logo’s aspect ratio is less than 600×250 (such as 12:5), the purple line appears on certain devices.
Solution:
Adjusting the logo dimensions to 600×250 pixels resolved the issue. Smaller dimensions like 600×180 or 600×200 pixels did not eliminate the problem.
Current Status:
The bug appears to be CSS/theme-related rather than device-specific. Users who adjust their logo aspect ratio to match or exceed the 600×250 dimension successfully remove the purple lines.
Hi, my name is Daiane, and I need help for a problem with my theme (Dropmeta).
He is with a purple lines in logo and collection arts
Link of the shop: shoppingoficinas.store
Hello. I have the same issue. I noticed that a purple line appeared near my logo. Did you fix the issue?
@Daiane2 i can’t able to see in my device.
I checked your store. The line is visible from my device.
Actually, the same situation with my store braveua.store
The line is visible on some devices and not visible on others…
I also have the same problem with my mobile store
I fixed the bug by myself. I used the logo 600180 pixels, then I tried the logo 600200 - it didn’t work, the line was visible, but when I used the logo 600250 pixels the line disappeared (I checked on Samsung, Xiaomi, Huawei and IPhone mobiles). I can assume that the bug was in the logo aspect ratio. Seems, when the aspect ratio of the logo < 600250 or 12:5, the line appears on some mobile devises as Xiaomi, Huawei…