Why are we losing all chargeback disputes even with good customer service?

What is the connection with the chargeback ?? Have you read our messages or simply trying to push an app

A bit insulting to have someone pop up and suggest an app when it has nothing to do with the problem`The porblem is NOT about finding who id honest, who buys here and there , NO’ it is about the fact that if you did everything right, shows up a customer that decides to ask for a chargeback and even if you are right, the answer you provide to defend yourself does not reach the credit card company

Unless your app enters the backstores from shopify and can pick up these answers and pass them on to Visa, Amex, etc, then your app is of no interest in the conversation.