For me, the products doesn’t show at all. All the products are active. Right now I’m on the free trial and I want to get the Starter Plan, do i have to get the Starter Plan for the products to show?
Topic summary
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Issue: After moving from free trial to Starter, only 24 products appear on the main page, and collections can’t be created, even though products are active with correct quantities.
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Clarifications: On the Starter plan, displaying 24 products on the main page is expected; a “View all” button should link to the full product list. The Starter plan doesn’t support collections (groupings of products) and provides a lightweight online store focused on selling individual items, especially via social channels.
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Suggestions: To show products on the homepage, use the theme editor and add a section that displays products. For more customization and collections, upgrade to the Shopify Basic plan. Important caveat: After upgrading, you cannot revert the same store back to Starter; returning would require creating a new store on the Starter plan.
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Open question: Another participant on a free trial says no products show at all and asks if purchasing Starter is required for products to appear. This specific question remains unanswered in the thread.