A user completed the Shopify Academy Foundations Certification but found that only one of eight badges appears as public in Credly, while six are set to private (unchangeable) and one is missing entirely. This prevents sharing achievements on social media.
Official Response:
The 8 course badges are intentionally set to private by design to help learners track module completion progress
The single public badge visible is actually a technical glitch currently under investigation by the education team
Once resolved, this badge will likely revert to private status
How to Get Shareable Badges:
Upon passing the certification exam (not just completing courses), users receive a shareable certification badge that appears publicly in Credly and can be posted to social profiles. Specific steps are outlined in Points 14 & 15 of the FAQ post (linked in response).
The issue remains open as the technical glitch is still being investigated.
Summarized with AI on November 11.
AI used: claude-sonnet-4-5-20250929.
After successfully completing the Shopify Academy Foundations Certification, only one of the eight certification badges is showing as public in Credly. Six of the course badges are shown on my Credly profile but set to private (not editable by me) which means I am unable to share them to socials, and one of the badges (Foundations: shopify 101) is not showing at all. This is really frustrating after having spent a lot of time completing the courses. See screenshot below.
I saw others that had a similar issue seemed to be resolved by waiting a few days, but in my case the certifications were completed and awarded weeks ago - see example below completed on 8th Feb 2024.
The 8 course badges are designed to mark the completion of modules. They are currently set to private on Credly to assist course takers in tracking their progress. The one public badge you are currently seeing is a result of a technical glitch, which our education team is actively investigating. Once the issue is resolved, it will likely be reverted to private.
As for public badges, upon passing the certification exam, you will receive a shareable certification badge that will be visible on Credly. It can be shared on your social profiles. Please refer to our FAQ post for specific steps (Point 14 & 15).
We appreciate your understanding!
Note: I’m marking this information as the solution so that learners with similar questions can find the answers more quickly.
