Why aren't collections showing in my Ride Theme?

Store Design
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Topic summary

A user switched from the Pursuit theme to the Ride theme and encountered an issue where collections weren’t displaying products properly. When clicking on collection images, products failed to appear.

Resolution:
The original poster resolved the problem by doing a fresh start on the theme, though specific steps weren’t detailed.

Related Issue:
A secondary question arose about getting a discount box to appear in the cart (related to the Shopacado app), where the box would disappear after a few seconds. This was also reportedly fixed.

Ongoing Problem:
Another user (SneakyTan) is experiencing similar collection display issues with the Ride theme:

  • All collections incorrectly link to one product not in those collections
  • Collections that do link correctly only show the first product instead of all products in the collection
  • Seeking guidance on how the original issue was resolved
Summarized with AI on November 14. AI used: claude-sonnet-4-5-20250929.
1

hi I have changed my theme from Pursuit to Ride and have just about finished the designing of the shop and when I go to click on a collection I can’t view the products in it. This pretty much happens to all the collections on this theme.

This certainly has me stumped.

Theme: Ride by Shopify

Web URL: www.jjzdesignz.com.au

thanks.

2

@JonJulz

I go to click on a collection image to show the product. Please share the screenshot of what you want!

Thanks!

3

all good fixed this problem and did a fresh start on the theme

4

@JonJulz

Thanks! welcome again if any problem!

5

I actually do how can I get the discount box to appear in the cart?
I have people from an app I am using (shopacado) they had the box appear in the cart but then it disappears, after a couple of seconds.
this is really frustrating as I need this to work, I’m thinking there may be an issue that they are missing.

6

@JonJulz

Please share the screenshot of your problem!

Thanks!

7

Hi @JonJulz

Can you kindly share the link to the ? We will check it and suggest you a solution if possible.

8

it appears that they have fixed it.

Thanx anyway. :+1:

9

Hi mate. Hoping you can help. I’m using the Ride theme and ALL my Collections are linking to one product that is NOT in that particular collection.

Also, when I click on the one collection that does link to the correct product, it doesn’t show all the products I have in there. It just shows the first product. So frustrating, especially after spending DAYS building the site. How did you fix the problem? Cheers.

10

Hi mate. Hoping you can help. I’m using the Ride theme and ALL my Collections are linking to one product that is NOT in that particular collection.

Also, when I click on the one collection that does link to the correct product, it doesn’t show all the products I have in there. It just shows the first product. So frustrating, especially after spending DAYS building the site. Hope you can assist. Thanks :slightly_smiling_face: