HI just wanted to know if there was an app which would ask customers why arent they buying anything like when they try to leave without buying it can ask why arent they interested or give feedback?
Hey @Abdullahubaid ,
Welcome to the Shopify Community!
There are definitely a few apps on the Shopify app store that can help you out. Here are a couple of options you can consider:
- OptinMonster: This app allows you to create popups and forms that can ask visitors why they are leaving without making a purchase. You can also ask for feedback, provide an incentive to complete the purchase, and more. OptinMonster integrates with Shopify, making it easy to set up.
- Privy: Privy offers exit-intent popups that can prompt visitors to provide feedback and answer questions like why they are leaving without making a purchase. You can also offer incentives and discounts to encourage them to complete their purchase.
Both of these apps have free trials available, so you can test them out and see which one works best for you. Otherwise, feel free to browse the app store here to find one that best suits you and your business.
While you’re working on your website, I highly recommend checking out Shopify Learn. This is a free resource for you to learn about anything from marketing to store design. I highly recommend taking advantage of this as you’ll find many tips and strategies from experts in different fields.
Hi @Abdullahubaid ,
This is Ricardo from InventoryHero app, I could not find any app that would be helpful for you but I think you can achieve it through code, perhaps this tutorial can be useful.
Hi @Abdullahubaid , I recently created “Exit Poll” for exactly this!
It’s super easy to setup and allows you to get vital information from your customers before they leave the store. I can help you with any issues you have with it or add any features you’d like onto it!
Hopefully it helps and message me if you decide to download it! Best,
Rob