For a shop in Norway, to norwegian phone numbers. Buyers don’t get messages when they order nor when I try to resend later. Is this just not meant to work?
Or do I need a 3rd party app? In any case they don’t work either. Tried Klayvio, but it turned out to be useless because it only supports four countries. Tried SMSbump, but it doesn’t do anything either.
Better yet, just go to any VoIP number. No need to bother with regional numbers, you will always have one number.
Interesting. I’ll look into that and see if I can figure this out using VoIP
Hi there - My name is Maggie and I work at Yotpo SMSBump. I wanted to reach out and offer to set up a call to troubleshoot any issues you may have encountered when trying to send texts to Norway. We can absolutely support Norway! Please feel free to reach out to me directly at mdunn@yotpo.com and we can get something scheduled.
Hello @Svenbot
Glad to support you today.
From my understanding customers who opt for text messages will only receive the delivery status sms. The option to select delivery status via text is available on the thank you page after the customer places the order.
If you still want to send it to all customers who placed orders, you will have to go for a 3rd party app.
You can find many apps from : https://apps.shopify.com/
But here are few:
https://apps.shopify.com/sms-notifications
https://apps.shopify.com/sms-alert
Use the Apps which are from India, so you can get local support and cheaper rates.
I hope the above is useful to you.
Best regards,
GemPages Support Team