Our shopify site is not showing the sales of the day… set at all channels. The orders/sales are in the system but not showing up in the total on the home page.
I’m having the same problem?
Yes my store is having the same issue, just started today.
Same here. it’s been going on all day
Hello @LesleyD ,
I’m Gina - Product Manager at flareAI. flareAI has helped Shopify stores generating $5 million in sales from Google Search, on autopilot.
If it’s helpful to you, please let me know by giving it a like or marking it as a solution.
Try troubleshoot by following the below steps to eliminate any cache issues.
- Clear the cookies and cache of your browser and then reboot the browser and try.
- Try a different web browser. For example: If you are currently using Google Chrome, login to your Shopify store using any other browser like Firefox and then try to view your store.
- Try to login from an incognito window or private browsing window to rule out any browser issues.
- Try another device, such as another computer or mobile phone.
- Try to connect to some other internet connection. For example: Use network on a phone rather than wifi.
- Disable add-ons and extensions from your browser and try
Open Chrome, click the three dots on the upper right corner of the window and then choose More tools from the pop-up window.
Select Extensions from a list of options.
Scroll down to find the extension and click the Remove button of the extension. Then, remove them one by one.
It is better contact Shopify support team at so that they can look into your issue in detail.
If you found the answer helpful consider supporting the Shopify Community by giving it a Like + Accept the solution.
Gina
flareAI