Why aren't emails from my HTML form reaching my inbox?

Hi all,

We have an HTML code form on our website - https://lavishd.com/pages/drop-shipping However, we don’t receive the emails to our inbox. Could someone please assist by looking at the code below and let me know if there’s anything I should change?


Do you have a physical retail shop, an online store, or both?
Physical Retail Shop Online Store Both

SUBMIT

Thank you,

Adri.

Your form has an action that points to sendMail.php file which is a server side file made in server side language PHP. That file is responsible to send email. You can contact the developer who created this file who can help you in that context
Thanks!

Hi Pawankumar,

Thank you for your response. We don’t have contact to the developer who created this file. Is there a way to bypass this file, with coding so that we get online submissions emailed to the relevant email address? Should I change the action code?

Kind regards,

Adri.

Hi,

I hope you are doing good
You can use Shopify contact form: https://shopify.dev/docs/themes/customer-engagement/add-contact-form
in its place
Thanks!