Yes, please change this! When gift cards are purchased the sale shows in the end of day Register Summary receipt but not in the daily analytics in the backend, how does this make any sense?
Topic summary
Main issue: Gift card sales don’t appear in standard sales reports. Merchants using cash-basis accounting need to recognize revenue when the gift card is sold and want these amounts in daily sales/analytics.
Current Shopify behavior: Gift cards are recorded as liabilities (not revenue), so they’re excluded from sales reports and Home total. Amounts can be found in Analytics > Reports > Finances Summary under Liabilities > Gift card sales (requires a Shopify plan or higher).
Workarounds: Use the Finances Summary for totals. Or go to Sales reports > Sales by product, filter “sales item type” = gift_card, and enable the “Gift card gross sales” column to see amounts. Screenshots were provided to illustrate steps.
Merchant feedback: Access is cumbersome for daily workflows. Multiple users request an option to treat gift cards as revenue at point of sale and later offset by redemptions, including sales taxes and COGS (cost of goods sold). Some note EOD register summaries show gift card purchases, but backend daily analytics do not. One user observed canceled test cards showed as sales.
Actions/status: Support forwarded the request and store URL to developers; no commitment or ETA. Later posts (years on) report no change; the request remains unresolved.
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