Our product images on all our product pages are not showing for some reason. The homepage and collection pages are showing perfectly but when we click on the product, the information loads on the product page but not the product images.
@Bowtie It is because the images are hidden with CSS, we need to remove it to make visible. Please follow below steps to make visible the images in PDP page. Let us know whether it is helpful for you.
Go to “Online Store” → “Themes”.
Click the action button from the current theme and select “Edit code”.
Search file like base.css or bee-base.css and find the below code and remove it from the file. Code to remove: .bee-carousel__nav-item.is–media-hide, .bee-product__media-item.is–media-hide { display: none; }
Thank you for your help. I don’t want to display all the images in the carousel. In the right column, I only want to show one image at a time from the left column. When I select an image in the left column, it should appear in the right column.
@Bowtie It seems that some code changes were made regarding the product image display. To resolve this, we’ll need to review your theme’s code. If you’re comfortable with it, could you please provide access to your store so we can investigate and fix the issue for you?