Why aren't Loox app reviews showing on my Shoptimized Theme product page?

I’m using the Shoptimized Theme and I have added the Loox app for reviews but I don’t have the starts displayed on product page:

How can I fix this?

Thanks

Hey,

Amit from the Loox support team here :slightly_smiling_face:

No worries, you can add the star ratings to your product pages like so:

https://help.loox.io/article/501-displaying-the-star-ratings-on-your-store-pages

Please note that star ratings will only appear when the product has is at least one approved review.

Please feel free to contact us at support@loox.io and we will be more than happy to help you with this as soon as possible :slightly_smiling_face:

Thanks