KaalTechGeeks reached out to me and requested a collaborators permission through Shopify. He was able to solve the issue within hours!
I don’t know how he did it, but it worked. In case you have the same issue…contact him through private message.
Topic summary
Users are unable to connect metafields to collapsible rows on product pages in Shopify’s Dawn theme. The “connect dynamic source” button either doesn’t appear or fails to display defined metafields.
Troubleshooting steps provided:
- Create product metafields with appropriate types (richtext or multi-line text for row content)
- Access customization settings, add collapsible row block, and select “Product” as template type
- Connect the metafield through the dynamic source button
- Add metafield values on individual product pages
Current status:
- Original poster confirmed the issue was resolved after granting store access to a community helper (kaalTechGeeks), though the specific fix wasn’t disclosed
- A second user (VintageFarms) reported experiencing the same problem despite following all documented steps
- The discussion remains partially unresolved, as the exact solution wasn’t shared publicly and similar cases continue to emerge
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