Why aren't my collection thumbnails linking properly?

I have imported products into three separate collections. However, when I click onto the thumbnails for these collections, they don’t lead me anywhere, it just remains on the page. My site is not yet public, but surely I should be able to see them?

I highly recommend in general that they drastically simplify their customisation menu, it’s all so roundabout, I’ve watched multiple tutorials and am still figuring out how to set up the most bare-bones store.

1 Like

Hey, @D02J02M

I’d be happy to point you in the right direction in order to get those collection image thumbnails working. With that said, could you provide me with a link to the page in question so that I can try and replicate the problem on my end? If your store is password protected, I would need the password in order to view that page.

If there is anything else I can help you with, please let me know.

Were you able to get this resolved, @D02J02M ? If not, I’d be happy to take a look on my end to see what could potentially be the cause.

@D02J02M

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community! :blush:
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.