Collections pages showed “No products Reset Filters” even though products were added to collections and linked in navigation. The store owner confirmed products are Active and the Sales Channel “Online Store” is checked.
Key clarification: Collections are groupings of products; “Online Store” sales channel controls product availability on the website. The message suggests the page isn’t pulling the intended collection/products.
Other reports: Another user noted products not visible online despite being Active, with “inventory not tracked,” and said products were imported from “cj.” No resolution for these separate cases in this thread.
Root cause identified: Incorrect navigation menu URLs for collection links.
Fix (actionable steps):
Outcome: The original issue was resolved after updating the menu URLs. The thread was requested to be marked as solved; other users’ issues remain open.
Hello Shopify team,
I need your help,
I have noticed that when I am clicking one of my pages it says: “No products Reset Filters”,
Products are added to collections, and collections are also added to links,
I checked it twice.
Please help me find out with my problem otherwise I am struggling and need to resolve it before launching a new design.
Below I am providing a screenshot and URL of my website www.vslonline.com
Hope, you help me to resolve this issue,
Hi @Nurzada Can you please check all products are Active and Sales Channel Online Store is Checked?
Yes all products which are in collections are active and sales channel also checked well
yeah sir i have the same problem i cant see any of my products in my online store as well as in my theme customization settings, but the products are showing under the product section and the products are active and sales channel store is also active , next to my product it says as ‘inventory not tracked’ is this the reason?
even i have the same problem my products arent showing in my online store but i have imported from cj why is it?
can you please look for my message
Hi @Nurzada I checked and found your navigation menu URL is wrong that’s why product is not showing.
Just follow this steps -
Go to Collections > click on one collection like Make-up > scroll down click on Edit Snippet > see the URL and copy URL now follow step no. 2
Go to Online Store > Navigation > choose the header menu > you will see Make-up > paste the URL then Save!
That’s it! you have to follow this steps for the all the collection which is mentioned in the navigation menu. output will see like this -
Please let me know if works and please like mark as solve!
Thank you Sandy for helping to solve my problem,
@Nurzada Please mark as solve!
