Why aren't my custom forms sending complete emails?

Hi everyone. I created some custom forms on my website, here are the links.

https://bearavenue.com.au/pages/stationery-wording

https://bearavenue.com.au/pages/custom-design

https://bearavenue.com.au/pages/contact-us

Anytime someone fills out the form or attaches a photo, it only comes through with “body” - see screenshot of my test below. I had filled out the whole stationery wording form and this is all I got. It’s becoming a problem because I use the stationery wording form to obtain wording from my clients for their invitations and stationery. Clients also use the file uploads in all three forms to send me their examples.

Please help me fix it!!

Happy to post the code but didn’t want to cram this post full of code.

Just some further information for all you braniacs! I created the forms using a copy of the page.contact template. I used to have a Shopify store a few years ago and I just used the same code from the original code I had then. I now have a new store under a new name and email address but I don’t think that’s causing any issues because I’m still getting emails from the forms, just not whole emails (only the body).

Here’s the code for the stationery wording form:

{{ page.title }}

{% if page.content.size > 0 %}

{{ page.content }}
{% endif %}
{%- assign formId = 'ContactForm' -%} {% form 'contact', id: formId %} {% include 'form-status', form_id: formId %}
{{ 'contact.form.name' | t }}
{{ 'contact.form.email' | t }} * {%- if form.errors contains 'email' -%} {% include 'icon-error' %} {{ form.errors.translated_fields['email'] | capitalize }} {{ form.errors.messages['email'] }}. {%- endif -%}

Order Number

Event Date + Time

Event Location + Address

Main invitation wording: include names, ceremony & reception details, dress code etc.

{% if form.body %}{{ form.body }}{% endif %}

RSVP Date

RSVP Requirements (select all that apply)

Dietary requirements
Song request
Email address
Wedding website
Other

How will your guests RSVP? Include your RSVP name, phone numbers, email or return postal address (whichever applies).

{% if form.body %}{{ form.body }}{% endif %}

Wording for Details card (if applicable)

{% if form.body %}{{ form.body }}{% endif %}

Please provide any other wording or requests here.

{% if form.body %}{{ form.body }}{% endif %}
Upload any photos or inspiration that you like here

{% endform %}

Here’s the code from the custom design form:

{{ page.title }}

{% if page.content.size > 0 %}

{{ page.content }}
{% endif %}
{%- assign formId = 'ContactForm' -%} {% form 'contact', id: formId %} {% include 'form-status', form_id: formId %}
{{ 'contact.form.name' | t }}
{{ 'contact.form.email' | t }} * {%- if form.errors contains 'email' -%} {% include 'icon-error' %} {{ form.errors.translated_fields['email'] | capitalize }} {{ form.errors.messages['email'] }}. {%- endif -%}

Event Date

Type of Event

Date invitations are required by (date)

Number of guests

Quantity of invitations/sets required

Colour palette & theme of your wedding

Items you require? (select all that apply)

Invitations
RSVP Postcards
RSVP Cards + envelopes
Information Cards
Save The Date Cards + envelopes
Save The Date Magnets + envelopes
Thank You Cards + envelopes
On The Day Stationery (I will contact you if you select this option)

Optional extras (select all that apply)

Guest names on invitations
Envelope address printing
RSVP Envelope printing
Name tags
Twine wrapping
Custom drawn map
2-sided printing
Coloured Envelopes

On The Day Stationery (select all that apply)

Menus
Printed Place Cards
Hand-lettered Place Cards
Table numbers
Welcome Sign
Seating Chart

Print finish

Standard Digital Printing
White Ink Printing
Foiling
Letterpress
Blind Embossing

Upload any photos or inspiration that you like here

What is your budget?

What is your suburb & postcode? (for shipping calculation)

Any other further information you’d like us to take into account

{% if form.body %}{{ form.body }}{% endif %}

Where did you hear about us?

Would you like to be added to our mailing list?
<input type=“checkbox” id=“CustomFormEmail” name="custom[Email]"value=“Yes, please!”/ > Yes, please!

{% endform %}

Here’s the code from the contact form:

{{ page.title }}

{% if page.content.size > 0 %}

{{ page.content }}
{% endif %}
{%- assign formId = 'ContactForm' -%} {% form 'contact', id: formId %} {% include 'form-status', form_id: formId %}
{{ 'contact.form.name' | t }}
{{ 'contact.form.email' | t }} * {%- if form.errors contains 'email' -%} {% include 'icon-error' %} {{ form.errors.translated_fields['email'] | capitalize }} {{ form.errors.messages['email'] }}. {%- endif -%}

{{ ‘contact.form.phone’ | t }}

{{ ‘contact.form.message’ | t }}

{% if form.body %}{{ form.body }}{% endif %}
Upload any photos or inspiration that you like here

{% endform %}