Which section have you made changes to?
Which page and area exactly?
Topic summary
Users are experiencing issues with the Dawn theme where sections added or modified in the Shopify editor appear correctly in preview but fail to display on the live site after saving.
Primary Issue:
- Homepage sections (featured collections, image banners with text/buttons) visible in editor but missing from published site
- Problem persists despite clearing browser cache and updating to latest Dawn version
Troubleshooting Attempts:
- Verifying sections aren’t disabled in settings
- Clearing browser cache
- Updating Dawn theme to latest version
- Removing recently installed apps (Instagram feed suggested)
- None of these standard fixes resolved the issue
Reported Solutions:
- One user resolved it by completely rebuilding the site with a fresh Dawn template in the latest version
- Another user is working with Shopify staff to investigate, particularly regarding product page templates and metaobject templates not saving properly
Current Status:
The discussion remains open with no definitive solution. Multiple users continue experiencing similar problems, and at least one case is under investigation by Shopify support. The only confirmed workaround requires significant time investment to rebuild the entire site.