Why aren't my free shipping options showing at checkout?

Hi If anyone can help. I have set up my shopify store and I have set up in the settings for free shipping for a minimum spend price and free delivery for locals but when the customer is at the checkout these options are not available. How do I get these to work please?

Thankyou

You can set it up under shipping settings in your store, let me know if you need help with it.

Thanks yes I have set it up in settings put when my customer is in the checkout those options didn’t pop up

Hello @Casey85 , I hope you’re doing well today!

If you’re comfortable sharing, I’d love to see a screenshot of how you’ve set up your shipping settings? This will give us a better idea of what options we can expect to see at checkout and troubleshoot any inconsistencies.

Can you please also share a link to your storefront as well as an example of a product that belongs to the shipping profile we’re working with so I can take a look on my end? Thanks!