Problem: On mobile devices, four Instagram video tiles in a Shopify homepage block were not tappable; links that worked on desktop did nothing on mobile.
Evidence: The poster attached a screenshot and shared the live store URL for verification.
Expected behavior: Each video should open an external Instagram page when tapped.
Latest update/resolution: Without any stated changes or fixes, the mobile links began working later; the poster marked the issue solved.
Outcome: No root cause identified, no troubleshooting steps documented, and no follow-up actions noted; discussion effectively closed.
Status: Resolved; thread offers no guidance for replication or prevention if the problem recurs.
Hi. I have a block with four Instagram videos with external links, and for some reason they don’t work on mobile devices. They just aren’t clickable and don’t link to an Instagram page. Please help me to resolve this problem. On the desktop version, they work.
https://www.ravestore.ch/?_ab=0&_fd=0&_sc=1 - link to the shop.
Thanks for your answer. I don’t know, but somehow they are working now. So it’s solved.
