Please provide more info, which theme?
Topic summary
• Mobile navigation issue: On mobile, the “Shop” tabs/menu are not clickable, while the same items work on desktop.
• Store context: The site is www.dermamdskincare.com. The user believes the theme is “craft.”
• Affected items: Under Shop, the items “SH OP,” “ANTI AGING,” “DERMA MD SKINCARE,” and “DERMA COLLECTIONS” are reported as not working on mobile.
• Information requests: Responders asked for more details, specifically the theme name and the website URL, to investigate the issue.
• Technical note: “Theme” refers to the site’s design template, and “tabs” are the navigation menu items users tap to browse.
• Status: No fix or diagnosis has been provided yet. Next step is for helpers to review the live site with the supplied URL.
• Evidence: No screenshots, videos, or code snippets were shared; troubleshooting will rely on inspecting the website directly.