@Karim52 Thank you for clarifying all of that! Would you feel comfortable sharing your storefront’s URL? The reason I ask is so that I can test if I’m able to see the variants on my end. I was also wondering if you’ve had a chance to view the products on your website using any other devices or browsers? Sometimes your cache or cookies can effect how your website is displaying for you, but customers can still see things correctly. The fix for this is usually just to clear your cache and cookies, and update the device and browser you’re using.
If it’s still not appearing correctly after you try this, it may be best for you to speak with our live support team here. I’m not able to see your account information over the Shopify Community, but if you reach out to us through the page I shared, we can review your products with you in more detail. You can follow these steps to request support:
- Start on this page.
- Log in to your account.
- Select a topic most related to your question or problem.
- Continue to the support options listed under the suggested articles and guides.
Don’t hesitate to let me know if you have more questions, or if you have trouble reaching our live support team.