So I was having this problem that when I want to edit my product in the sections on the side it isn’t working. I don’t know why this is, but I am certain that it is not the internet connection as I tried to connect my laptop to another Wlan. Even if I reload the page nothing happens. I even tried another browser and also on the app on my phone, but it was not loading. All the other pages editing sections were loading but just the product editing sections weren’t loading. Does anyone know how I can fix this?
Topic summary
Product editing sections in the Shopify admin (the sidebar panels for editing a product) are not loading, while other page editors work normally.
Troubleshooting already attempted:
- Reloading the page and trying different browsers.
- Switching networks/Wi‑Fi.
- Using the Shopify mobile app.
Multiple users report experiencing the same problem, indicating it’s not an isolated setup or connectivity issue.
No fixes, workarounds, or official causes were identified in the thread. No screenshots or attachments are central to the discussion.
Status: Unresolved and likely broader than a single store or device. The discussion remains open with key questions unanswered (root cause and resolution).
3 Likes
I have the exact same issue
Having the same issue.
same idk how to fix it ive tried absolutely everything