Why aren't my product videos displaying on the Dawn Theme?

Topic summary

A user is experiencing an issue where YouTube videos added to products aren’t displaying on the frontend of their Shopify store using the Dawn theme.

Problem Details:

  • Videos are configured in product settings but not appearing on the live site
  • Metafield types have already been verified
  • Issue affects product pages specifically

Current Status:

  • Another user has offered to help by requesting partner account access to investigate further
  • The discussion remains open with no resolution yet
  • Troubleshooting requires store access to diagnose the configuration issue

The problem likely involves either metafield mapping, theme customization settings, or video embed configuration within the Dawn theme’s product template.

Summarized with AI on November 13. AI used: claude-sonnet-4-5-20250929.

Hi

I am using Dawn Theme. we added youtube video on my product. but its not showing in the frontend. I already check my Metafeild types. Can anyone help me on this.

Website Link:- https://aranyafarm.in/products/ajwain-multiflora-honey-combo

I am not sure what is wrong with the images, can you please mail me the store URL that ends with .myshopify.com so I can request access from my Shopify partner account and help you with it?