Why aren't my products displaying in my automated collection?

I have an automated collection which shows in the backend all the products but on front end shows no products at all. Can someone help me figure this out?

https://shop.kaylahdiamonds.com/collections/special-order

Hi @dvora ,

I checked and your collection contains only 1 product: https://i.imgur.com/z60NNbF.png

At admin collection, it shows more than 1 product? Can you send me a screenshot of the product?

I will check it.

Hi @dvora ,

You need to provide access to “Online Store”, it will display fine.

https://i.imgur.com/hmhb9tH.png , https://i.imgur.com/bPXBFOO.png

Refer https://help.shopify.com/en/manual/online-sales-channels

Hope it is clear to you.

Hi, @dvora ,

Thank you for posting your store link! Upon checking out the site, I definitely see what you mean. The collection only shows 1 product at the moment.

The collection you may have linked to your online store is different from the actual collection you are seeing on your back end. I have found this link from our Help Center that directly speaks to this and will help you link the proper collection to your site: Adding links to collections.

Let me know how this works out for you!