Love how it says resolved but i bet it isnt!
anyone found out how to solve this issue in late 2022?
my products was on my showcase and i could add them to images as a tag product. But i wanted them to be also found via tiktok shop. So after many hours trying to add my products unsuccessfully i tried to dissconnect and reconnect the shopfify link and now no products show. I have numerous tickets open with tiktok and they are useless. Just get scripted replies all the time and not am actual person. Everything of mine is linked. Ad manager. Buisness center. Seller shop. Catalog manager. Even have brand approved and tiktok shop approved. And still not showing!!
my products ahow approved on the shopify app and in catalog. So they should show in tiktok showcase and be able to add to the shop if wanting to reach more customers.
Has anyone solved this issue? Or having the same issue