Hello. I have been making changes to my website and i have a custom html brands carousel but it the images do not show up on mobile. however, it did work earlier. i am not sure why and if someone could please help me out, that would be awesome! my website is https://dallaspercussion.com and the page with the carousel is https://dallaspercussion.com/pages/scroll-companies thank you!
Topic summary
Problem: After recent changes, a custom HTML brands carousel no longer shows images on mobile, although it worked earlier (Shopify store page provided).
Latest finding: A responder observed that several image links appear region-restricted (geo-blocked), so images load only in certain regions; suggested verifying with a VPN.
Likely cause: Not a theme/CSS issue, but the external image host restricting access by location, leading to partial/failed image display on mobile depending on user region.
Recommended actions:
- Replace the problematic image URLs with alternatives that are accessible globally.
- Download the images and rehost them (e.g., on a neutral third-party service or the store’s own hosting) and update the links to ensure consistent display.
Status: No confirmation or resolution reported yet; investigation and fixes remain open.
I’m not sure if the issue I encountered is the same as yours, but it seems that some of your image links are region-restricted, causing the images to be displayed partially in certain areas (you can use a VPN to verify this).
In this case, you have two options:
- Replace the faulty images with different ones.
- Download the images and upload them to a third-party service, then replace the old links with your new links to ensure that all your images can be displayed properly.