I use the avone theme. For the longest time, the thumbnail images on my product pages are not clickable on both mobile and desktop.
Can anyone please advise what codes I can add to my theme?
Main issue: In the Avone theme, product page thumbnail images are not clickable on both mobile and desktop and have been this way for a long time.
Context/evidence: The poster shared a live product URL (heychips.com/products/banana-chips) and a screenshot to illustrate the behavior.
Apps and conflicts: They report no apps that manage products/images. Only a rewards app and a build‑your‑own box bundler are installed, and both were added after the problem began, suggesting they are unlikely causes.
Theme support: The theme developer has been unhelpful and requires payment to fix the issue.
Requested help: The poster seeks guidance on what code to add to make thumbnails clickable and is open to a small tip for assistance.
Status: No solution or diagnosis provided yet; root cause remains unidentified and the issue is unresolved. The screenshot and live link are central for troubleshooting.
I use the avone theme. For the longest time, the thumbnail images on my product pages are not clickable on both mobile and desktop.
Can anyone please advise what codes I can add to my theme?
Apps for products / images, not that we know of.
We have apps for rewards and a build-your-own box bundler. That shouldnt affect. These apps were also added after this problem existed.
Theme developer is not helpful. Need to pay to get this fixed.
Is there any chance you can decode the problem for me please? Happy to send some coffees your way! ![]()