The products are not being shown on my website, the site is active, but when the link is clicked the products are not showing,
they were already imported and i can see them on my backend as active
What is the issue for why its not shown?
Hello @globalsales3 ,
I am Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot.
There are several potential reasons why your products might not be showing up on your Shopify store front end, even if they are active in the back end.
You can check for the below points.
-
Check if the products are published
Ensure that the products are marked as “published” in the back-end. To do this, go to Products > All products, then click on the product and check that the “Visibility” is set to “Online store”. -
Check your collections
Ensure that your products are included in the collections where you want them to appear on your website. To do this, go to Products > Collections and make sure that the products are added to the appropriate collection. -
Check your theme settings
Make sure that your theme settings are set up correctly to display the products. Go to Online Store > Themes and click on “Customize” for your active theme. Then, navigate to the section of the theme where you want the products to appear (such as the homepage or a collection page) and make sure that the appropriate settings are enabled to display the products. -
Check for any third-party apps or code snippets
If you have installed any third-party apps or added any code snippets to your theme, they may be conflicting with your product display settings. Try disabling any apps or code snippets to see if they are causing the issue.
If none of these solutions work, contact Shopify support for further assistance as there may be a technical issue that requires their help to resolve.
Gina
Yes the products are active, but the checkout page is not availble