Good day
I would like to ask if anyone has encountered the fact that Shopify payments were not displayed in the checkout. I already have shopify payments verified, but I still can’t find it in the checkout.
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Hi @jirkakuta ,
Thank you for reaching out to the Community! I’m happy to provide some assistance with this request, to ensure this gets resolved.
To share some insight, only one primary payment gateway can be operating at a time, whether it’s Shopify Payments or a third-party payment provider. While I can completely understand the impact, you will want to decide what payment gateway best suits your business needs.
As you have selected 2Checkout Convert Plus as your primary payment gateway, you would not be able to also enable Shopify Payments. For a complete list of third-party payment providers in your region, you can check out this page.
For more information on accepting credit cards online, you can check out our Third-Party Payment Providers document. To switch back to Shopify Payments as your primary gateway, you can refer to our Setting Up Shopify Payments document for those details.
Please let me know if you have any other concerns.
ok thanks a lot
I suggested a third party provider but still it doesn’t work for me. I noticed, however, that Shopify payments is only displayed when I have full test mode.