Why aren't some active products appearing in my inventory?

Technical Q&A

Topic summary

A user encountered an issue where active products without variants were not appearing in their Shopify inventory and couldn’t set quantities.

Solution Provided:

  • The problem occurs when the “track inventory” option is disabled for products
  • To fix: Enable inventory tracking in the product settings
  • Screenshots were shared showing the before/after states of enabling this option

Outcome:

  • Another user confirmed experiencing the same issue and found the solution helpful
  • The discussion appears resolved with a straightforward configuration fix
Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

Hi, I have a few products that are not appearing in my inventory. They do not have any varients and are active. But I have no way of viewing them in Inventory or set quantity.

Is there something I’m missing?

2

Hi @21seven ,

You might not enable the track inventory option in your product, so you need to enable it. Check the screenshot below:-

Before enabling

image.png

After enabling

image.png

All the best,
CedCommerce

1 Like
3

I have this problem too. Thankyou for your answer