A user is unable to display metafields on their Dawn theme product listing page, despite creating metafield definitions in settings and seeing them appear in preview mode. The metafield input fields aren’t showing up on the actual product page for data entry.
Key Issue:
Metafield definitions created in Settings > Metafields > Products
Fields visible in theme preview but not on actual product editing page
“Default product” and “create template” options are grayed out and unselectable
Suggested Solutions:
A support representative outlined the standard three-step process:
Create metafield definitions
Add metafield values to products
Connect metafields to the theme through customization
Another contributor suggested the issue may require manually adding metafields to the product listing page code (specifically the product-grid-item.liquid file) to display them dynamically.
Related Problem:
Another user reported a similar issue specifically with “dimension (list)” metafields not appearing in dynamic source options, while other metafield types work correctly.
The discussion remains open with no confirmed resolution.
Summarized with AI on November 6.
AI used: claude-sonnet-4-5-20250929.
Hello, I created a shop using Dawn theme. I created a product. When I look in preview mode, it shows all the metafields that I would like to use on the listing, ie. materials, shipping, care, etc. However, there are no metafields listed on the product listing page to fill in! I went to Themes>customize>In the drop down I selected “Products”, unfortunately, the words “default product and create template”, are not highlighted, I cannot select them. Dead end. Then I went to settings>metafields>products>I created several definitions to match the words that appear in the default preview of the Dawn theme. In the button that says, “select content type”. I picked “multiline text” because it made sense but how should I know what to select? I went back to the product page, they are there, great! I filled them in. I went to preview. The meta-fields are still empty.
The tutorial concerning creating a product page does not address these metafields and may have been made before this function. I have not found any youtube video to address this specific problem. My site is not live and I am getting stuck on my first listing. Thank you kindly for any help.
Hi there @Holly_Gonnella . It sounds like you’re having trouble using the metafields feature. I’m happy to help you out with this! It’s a great feature to take advantage of. I was also wondering if you are trying to set up any other areas of your shop before you go live? We have a great checklist here that can help you make sure your ready to launch your store.
At the moment there are ultimately three steps to use metafields. I’ve included a list of the steps below with some screenshots to help explain. You can also learn more about using metafields on this page.
Are these the steps you are taking to set this up? If you try that out and you’re still having trouble please let me know. I’m happy to help out further!
I understood your concern. I came to know that if you want to display meta fields on the listing page then you have to dynamically add them into the product-grid-item.liquid file. So you can display the content of meta fields for each product on the product listing page. I believe that it can help you to resolve the issue.
Hi SheetalZadfiya, I encounter the same issue when I am preparing for the “dimension (list)” collapsible row in product page. I can’t seemed to find the metafield in the dynamic source. Every other metafield created is there except for this dimension. Any idea what is the cause?
