Why can customers only check out from UK on my live website?

i have set up shipping setting in GENERAL RATES for worldwide locations but customers can only check out from UK- help!

not sure what the problem is

@wbyw ,

I have to check your store, If you can give the store access…

Hi @wbyw ,

In order to allow shipping worldwide, you should activate International Market in Settings.

From Shopify admin, please navigate to Setting > Markets to see if this market is activated or not? If not, simply click on Manage next to the International Market section then you’ll see the Activate button.

I hope it helps.

Thank- you!

When did shopify introduce maarkets - it seems like another thing to do and the setup guide does not tell you to do this ! so frustrating