Why can I only see 199 products in the POS app?

Topic summary

Issue: A merchant with ~1,000 products can only view and scan 199 items in the Shopify POS app, while all products appear in the standard Shopify app. They ask if the POS has a product limit. (POS = point-of-sale app used for in-person sales.)

Update: A responder states this should not happen, implying there is no intended limit at 199 in Shopify POS.

Status/Outcome: No troubleshooting steps, causes, or solutions were provided. The issue remains unresolved and likely requires further investigation or support. No attachments or screenshots are referenced.

Summarized with AI on January 4. AI used: gpt-5.

I have about 1000 products in my Shopify store but I can only see and scan about 199 in the POS App, I can see them all in the normal Shopify App.

It there a limited?

This shouldn’t be the case