Why can't customers complete checkout in my online store?

Hi, no customer has been able to check out from my shop. I even tried myself and it comes up with - this order cannot be shipped to the address you entered. Review your address to make sure all fields have been entered and try again. Everything is correct so I don’t know what I have done wrong.

Hi, @collettecmaxwel !

Thanks for your post, I’m happy to investigate this with you.

Could you share your URL so I can test your checkout and see if I get the same error? Also, is this affecting all customers, or does it seem to be specific to certain locations or products?

I look forward to assisting you further!