Hi there! I just saw that my shop had gone inactive and I can’t access it. What do I do? Thanks.
Hi there, @Vidam529 !
Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!
With regards to your inquiry, have you checked your email for any direct correspondence from us regarding your account? This is the best place to check to see more information about this matter.
If you are not seeing anything on your end, even on spam folders, we recommend you reach out to our live support team for further assistance. Once they verify your credentials, they can open up back end information and dig deeper to see why your account is currently unavailable.
Definitely looking forward to hearing more from you.