Hello, i just started my site and bought a domain www.isoluation2023.com but i can’t open it from google ..
it says:
This site can’t be reached
any help please??
Shopify is my provider.. and in my domain it says connected with green color.. what is the problem?
Hello,
It is better to contact Shopify Support regarding this as I can still see that the domain is available for others to register. I doubt you will get any additional information here on community.
Here is the link to connect with Shopify Support.
The domain you linked in your first post is different from the one shown in the image. This will be why the first one is still showing as available and why it doesn’t go to your site when clicked.
Hey @Abdull1411
Welcome to Shopify! Great to hear you have just started your website.
As @Bob has mentioned, the domain URL that you have provided in your original post is actually slightly different from the one you have shown in your screenshots. You mentioned www.isoluation2023.com above which is giving a ‘This Site Can’t be Reached’ error for me, and does not appear to be connected to anything.
However the URL in your DNS settings screenshot is isolution2023.com and appears to be working and is linked to an online store (I cannot confirm if the store is yours, or if it is a Shopify store).
If you are still experiencing issues with this domain, feel free to post a screenshot of the domain from your Shopify admin - is the domain there showing any errors etc? If you can confirm the correct domain spelling, I can dig in a little more and help you troubleshoot this.
We also have some helpful documentation on Shopify Domains here that you can check out for more in-depth info. Have you had a chance to check out our official Shopify tutorial video here? It’s a super handy resource for getting started on Shopify!