I unable to access my store using the same email and password. It says " this email has no permission to access"
When I tried to visit my store from other device, as a customer, it said " this store is unavailable"
What is the reason ?
I unable to access my store using the same email and password. It says " this email has no permission to access"
When I tried to visit my store from other device, as a customer, it said " this store is unavailable"
What is the reason ?
Hello, @Zeshanzaidi !
Thanks for taking the time to connect with Shopify here.
I’m sorry to hear that you’re having some issues accessing your account and that the store is showing as unavailable. Did you happen to receive an email about this issue? If so, you can respond to that email with any questions or concerns you might have as we are unable to view account specifics from the Shopify Forums.
If you have not received an email from us, you can flag this issue with live support at the following link. They will be able to provide some more context on what the issue might be. Please follow the prompts given by the virtual chat assistant to continue to access support.
Let me know if there is anything else I can help with!