Hello shopify team. While selecting a plan in my store, I suddenly lost access to my account and could no longer access it. My store is currently inactive. I had made sales in that store and even appeared in advertisements. I wrote to the live support team many times and asked for help, but they did not. All my work was delayed. I have this problem in my 3 stores. larinosgolf@gmail.com larinoselectric@gmail.com driftwithmee@gmail.com i have this problem in these stores please help me?
Hi @XStyle ,
Thank you for reaching out to the Community. I’m happy to provide some assistance with accessing your account, to ensure this gets resolved.
When it comes to account specific inquiries like this one, I’d encourage you to follow up with us directly. As we don’t have access to any account information through the Community, it will allow for our advisor team to take a closer look and provide steps on how you can proceed.
To connect with us, you can follow this direct link.
As you’ve mentioned that you were able to connect with us, are you able to share more information on what was advised? I look forward to your response.