Hello ! It says that it’s unable to access to my page from my laptop
@Styliana Hi there, I’m happy to help you out with this.
It looks like you’re trying to log in to your Shopify Admin, is that correct? If so, can you tell me a bit more about the steps you are taking to log in? Are you following these steps here?
Also, I see that you mentioned this is happening on your laptop. Have you noticed this issue happening when you use any other devices or browsers?
I’d recommend trying the following troubleshooting steps to start and if you’re still unable to log in or are experiencing this error in a different context let me know.
- Ensure your device and browser are both up to date
- Try to log in using other devices or browsers (you can also try an incognito or private browser)
- Clear your cache and cookies