Why can't I access my paid ecommerce account?

Good day, I’ve been paying for my shopify account but recently I can’t go through to my website. What should I do?

Hey @Musiqhunt .

Thanks for reaching out.

Just to gather some additional context, are you receiving any specific error message when attempting to navigate to your online store? Or, is this issue occurring when you attempt to login to your Shopify admin?

Looking forward to your response.